Shipping policy
All orders are processed within 24 hours after confirmation (excluding Sundays and public holidays).
Once your order is dispatched, you will receive a confirmation message with tracking details (where applicable).
Delivery Time
We currently deliver across Pakistan.
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Estimated delivery time: 3–5 working days
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Delivery times may vary depending on:
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City or remote location
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Weather conditions
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Courier service delays
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Please note that working days do not include Sundays or public holidays.
Shipping Charges
Shipping charges (if applicable) will be:
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Clearly mentioned at checkout before placing the order, or
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Communicated by our team for special promotions or offers
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
Please ensure that:
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The delivery address and contact number are correct
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Someone is available to receive the order
Repeated refusal of COD orders may result in future order restrictions.
Order Tracking
Once your order is shipped, tracking details will be shared via:
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SMS or
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WhatsApp (if provided)
If tracking is unavailable for your area, our support team can assist you.
Delayed or Missing Orders
If your order has not arrived within 5 working days, please contact us at:
Our team will investigate with the courier and update you accordingly.
Damaged Packages During Shipping
If your package appears damaged upon delivery:
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Do not accept the parcel, or
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Record an unboxing video if accepted
Contact us within 24 hours with clear photos/videos so we can assist you.
Incorrect Address / Failed Delivery
If an order is delayed or returned due to:
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Incorrect address
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Incomplete details
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Customer unavailability
Additional shipping charges may apply for re-dispatch.